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Booking/Payment
A deposit is required upon booking. However, deposit received does not constitute confirmation of the tour. Full payment is required 21 days before departure. No tour booking will be entertained by phone unless a written fax/note is given. Failure to comply with this may result in cancellation of your tour booking and in such an event, the cancellation fees as stated are payable by you.  

Deposit, Cancellation Notice & Cancellation Fee

 1) Notification of cancellation of booking must be made in writing and acknowledged by the Company to be effective and to avoid misunderstanding.

2) For tours operated on charter flight/supplementary flights, additional cancellation charges may be applicable as advised.

3) For airline tour packages and tours of other operators like Globus/Cosmos, Kirra Tours, SIA Ez Holidays, ANA First Choice Holidays, JALSelect etc, their tour conditions shall apply. Please ask for their tour conditions.

4) A cancellation of original booking includes any change (at the request of the customer) in the tour type or departure date (from Singapore ). The above cancellation fees may be levied accordingly.

5) If a booking is cancelled due to the non-approval of an entry permit/visa by the relevant authorities/embassies, a full refund of all monies paid will be made if rejection is made known in writing to the Company at least 21 days before departure. If the rejection is made known less than 21 days before departure, the above cancellation charges will apply.

Amendment Fees
A handling fee of S$30 per booking will be charged for each amendment to a confirmed booking, e.g. change of name of tour member(s), room type, tour components etc.

The following administrative charges apply upon issuance of tickets:

- Change of flight or date before flight departure ~ S$75/pax will be charged & passengers must pay any applicable fare difference that may be incurred.
- No show ~ S$150/pax will be charged
- Refund on tickets ~ S$75/pax will be charged
- Refund on tickets without flight cancellation ~ both the No show fee & the refund administrative fee will be charged

Above charges exclude a handling fee of S$30 per ticket.

 Amendment to Return Flight

1)   At times, tour members may request for a change of date in the return flight. This is subject to the airlines’ conditions, ticket validity, additional charges and seats availability etc. Any such additional charge imposed by the airlines will be borne by the tour members.

2)   For every request made regardless of whether any previous amendment(s) was confirmed by the airlines or otherwise, there will be a S$30 per person amendment service charge.

3)   Reverting to the original tour schedule may be difficult once the extension of stay/deviation has been confirmed.

4)   When extension of stay/deviation cannot be confirmed, passengers are deemed to be taking the original tour schedule.

5)   The air ticket for tour package is a special ticket restricted to the specified airline only. It is non-negotiable, non-endorsable, non-refundable and non-re routable. Any alternation of the routing or change of date by passenger is solely at his/her own risk and expense.

The Company and/or its associated agents shall not be held responsible for any inconvenience caused and extra expenses incurred. Transfer to airport will not be provided.

Cancellation of Tour by Company
The company reserves the right to decline any booking or, after acceptance of the booking, to cancel any tour arrangement for any reason including insufficient tour members and non-confirmation of arrangement by the various services suppliers or uncontrollable factors that do not allow the conduct of a safe tour or the delivery of services as described in the itinerary, including acts of God, wars, transportation or other strikes, civil strikes and order from the Government of Singapore and/or other countries.

The Company may, if it so chooses, recommend alternative tours preferably to the same destination or other tours to you. Should you decide not to accept the alternatives; all monies paid by you will be refunded in full by the Company without further obligation or liability.

Tour Price includes
Services and facilities included in the tour prices are detailed in the brochure/flyer (all tour prices quoted are on cash payment basis). 3 working days are required for cheque clearance before any travel documents are issued.

Tour Price excludes
* Airfare (unless specific) * Airport taxes not already included in the air ticket and excess baggage charges * Passport & visa fees * Travel insurance * Meals, sightseeing and other services not listed in the itinerary * Beverages, telephone calls, laundry and all items of personal nature * Tips or gratuities

Child Fare
Eligibility: Below 12 years old on the date of departure from Singapore . Child fare is based on sharing a twin room with two adults. Supplement will apply for a child who occupies a room with only one adult.

Visa & Passport
It is the responsibility of tour members to ensure that they have a valid International Passport or other recognized travel documents which should be valid for al least 6 months from the date of departure from the last destination of your itinerary. You must have the necessary travel document as required by the various government authorities of the countries to be visited (e.g. exit permit, work permit, social visitors pass etc).

The Company will render assistance in making visa applications, wherever it deems possible. Service charges and visa fees will be on tour members’ account. The Company cannot, however, guarantee the approval of your visa application.

Travel Insurance
You are advised to purchase insurance coverage with respect to trip/tour cancellation/curtailment, accidents, injury, illness, medical/hospitalization, flight delay and baggage loss etc. If you have not bought travel insurance from the Company, it will be deemed that you have opted to arrange travel insurance on your own or you do not wish to have any travel insurance.

Responsibility & Liability
Scenic Travel Private Limited and its associated agents act only as agents for the tour member(s) and the transportation companies, hotel contractors and other principals involved in this tour. All air tickets, vouchers and documents issued are subject to the terms, conditions and contracts under which such transportation and other services are provided. They assume no responsibility for injury, illness, damage, accident, loss, delay, death or irregularities that may be caused to person or property.

All bookings are subject to the usual terms, conditions and contracts of local ground operators. The Company reserves the right to alter or modify time-table, carrier, itineraries and hotel accommodation in any way necessary in the interest of tour members or sue to circumstances over which the operator has no control. If additional expenses are incurred through delays, accidents, or disruption of advertised schedule beyond the control of the operator, such expenses must be borne by the tour members.

The Company does not accept any liability in contract or in tort for any injury, damage, loss, delay, additional expenses or inconvenience caused directly or indirectly by events which are beyond its control, or which are not preventable by reasonable diligence on its part including but not limited to war, civic disturbances, fire, flood, unusually severe weather, acts of God, acts of government or of any authorities, accidents to or failure of machines or equipment or industrial action. The passage contract in use by the transportation companies or firms concerned shall constitute the sole contract between the transportation companies or firms and the purchasers of the tour and/or passengers.

All air ticket, coupons and order are furnished and subject in all respects to those terms and conditions under which means of transportation or other service provided thereby, are offer or supplied by owners, operators, public carriers, managing agents or agents.

Scenic Travel Private Limited reserves the right to require any person to withdraw from the tour if it deemed that his acts or conduct its offensive to or incompatible with the comfort of other tour members and Scenic Travel Private Limited shall be under no further liability thereafter to any such person.

All claims against the Company must be made in writing within seven days after completion of the tour. All disputes, if any, will be subject to Singapore Court Law. The Company will advise, and if needed, assist you with regards to any claims or complaints against any party involved in your tour.

Important Notes

1)   No refund or reduction will be made for any services, transfers, accommodation, meals or tours offered but unutilized.

2)   Tour price is subject to change without notice in the event of sudden fluctuations in market prices with the increase of airfare, local taxes or exchange rates during effective period. We guarantee the tour price upon receipt of your full payment.

3)   No guide, courier, escort or other employee or agent of Scenic Travel Private Limited is authorized to commit the Company to any liability whatever and the Company will not be bound by any statement or representation  unless it is in writing and signed by a General Manager or Director of the Company.

4)   Scenic Travel Private Limited shall not be held responsible for the deportation or refusal of entry by immigration authorities of tour members resulting from the possession of unlawful items or those holding improper travel documents or other causes or whose behaviour and activities are considered as subversive by the foreign government concerned.

5)   Programme, tour prices, services and conditions as listed are based on the situation applicable at the time of publication; therefore they are subject to change with or without prior notice.

6)   Tours will be operated on a seat-in-coach basis, when and where circumstances deemed it necessary. Sequence of tours or programmes may be changed for operational reasons.

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